Once the doctor has prescribed Increlex® (mecasermin) injection, the Patient Access Specialists at IPSEN CARES® can provide applicable patient coverage information, as appropriate, between the parent, caregiver, doctor’s office, insurance company, and specialty pharmacy. By serving as a central point of contact, IPSEN CARES® can help patients get started on treatment and provide support throughout the process.
Patients must be enrolled to access all IPSEN CARES® support offerings.
Our Patient Access Specialists will check each patient’s pharmacy and medical benefits to determine if the drug is covered for the indication the treating physician has specified. If there are any restrictions, IPSEN CARES® will provide the information required by the insurance company that the doctor may need to complete. A summary of all the information collected will be sent back to the doctor’s office in a single document, called Benefit Verification Results. Benefit verifications are usually turned around within 4 business hours‡ upon receipt of the completed enrollment form and patient authorization.
Parents and Health Care Providers can also call IPSEN CARES® at (866) 435-5677
Parents/caregivers are required to sign the Increlex Patient Authorization form every 12 months to give the Patient Access Specialists at IPSEN CARES® permission to access the patient’s personal health information in order to help with treatment. The form can be signed and submitted online, or by downloadable PDF, which must be printed, filled out, signed, and faxed.
Check for copay coverage. Considering that some patients need financial assistance, our copay assistance programs may help eligible* patients with their treatment.
The Increlex Copay Program for eligible, commercially insured patients is available by enrolling in IPSEN CARES®. Here is the key information:
Uninsured patients may be eligible for free medication through our Patient Assistance Program. To qualify, patients must: 1) be uninsured, 2) be US residents, and 3) meet income criteria. Parents/caregivers may enroll their child through IPSEN CARES®. If eligible, they may receive free medication from Ipsen.
Our Patient Access Specialists are available Monday-Friday, from 8:00 AM to 8:00 PM ET (5:00 AM to 5:00 PM PT).
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