Helping patients get access to medications and services they need.

Health Care Providers (HCPs)

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Patients & HCPs


(866) 435-5677

Health Care Providers (HCPs)

Log in now to ouronline portal

Patients & HCPs

Call Ipsen Cares at

(866) 435-5677

IPSEN CARES® (Coverage, Access, Reimbursement & Education Support) serves as a central point of contact between patients, caregivers, doctors’ offices, insurance companies, and specialty pharmacies.

100% of benefits verifications were completed within 1 business day.1

For Help With

Click here for Patient Information and Full Prescribing Information for Somatuline Depot.

For Help With

Click here for Full Prescribing Information for Onivyde®, including Boxed Warning

For Help With

Click here for Medication Guide and Full Prescribing Information for Dysport®, including Boxed Warning

Resources for HCPs

Through IPSEN CARES®, our Patient Access Specialists can assist in a variety of ways:

Help patients navigate the insurance coverage process to determine out-of-pocket costs for treatment
Help with copay assistance for eligible* patients
Provide information on Nurse Home Health Administration and Injection Training for select medications
Provide free medication to eligiblepatients through the Patient Assistance Program
Help minimize delays or interruptions to treatment
Coordinate medication deliveries through specialty pharmacies

The IPSEN CARES® program was designed to simplify the process of applying and getting coverage for Ipsen medications, as well as related care, for adult patients, pediatric patients and their parents.

Eligible* patients may save on out-of-pocket prescription costs for certain Ipsen products.

*Patient Eligibility & Terms and Conditions: Only patients with commercial insurance and “cash-pay” patients are eligible. "Cash-pay" patients are defined for purposes of this program as patients without insurance coverage or who have commercial insurance that does not cover the Ipsen product in question. Medicare Part D enrollees who are in the prescription drug coverage gap (the “donut hole”) are not considered cash-pay patients, and are not eligible for copay assistance through IPSEN CARES®. Patients are not eligible if prescriptions are paid in part or full by any state or federally funded programs, including, but not limited to, Medicare Part B, Medicare Part D, Medicaid, Medigap, VA, DoD, or TRICARE (collectively, “Government Programs”), or where prohibited by law. Patients who begin receiving prescription drug benefits from Government Programs at any time will no longer be eligible for copay assistance. Patients whose insurance plan is paying the entire cost of the prescriptions are not eligible. Patients residing in Massachusetts, Minnesota, Michigan, or Rhode Island can only receive assistance with the cost of Ipsen products but not the cost of related medical services (injection). Patients receiving free starter therapy through the IPSEN CARES® program are not eligible for the copay assistance program while they are waiting for insurance prescription coverage to begin. Patients receiving assistance through another assistance program or foundation, free trial, or other similar offer or program, also are not eligible for the copay assistance program during the current enrollment year.Patient or guardian is responsible for reporting receipt of copay savings benefit to any insurer, health plan, or other third party who pays for or reimburses any part of the prescription filled through the program, as may be required. Additionally, patients may not submit any benefit provided by this program for reimbursement through a Flexible Spending Account, Health Savings Account, or Health Reimbursement Account. Ipsen reserves the right to rescind, revoke, or amend these offers without notice at any time. Ipsen and/or RX Crossroads by McKesson are not responsible for any transactions processed under this program where Medicaid, Medicare, or Medigap payment in part or full has been applied. Data related to patient participation may be collected, analyzed, and shared with Ipsen, for market research and other purposes related to assessing the program. Data shared with Ipsen will be de‑identified, meaning it will not identify the patient. Void outside of the United States and its territories or where prohibited by law, taxed, or restricted. This program is not health insurance. No other purchase is necessary. Please see individual program information for program-specific patient eligibility and terms and conditions.Data on file, IPSEN CARES Statistics – 1/2014-12/2018. Basking Ridge, NJ: Ipsen Biopharmaceuticals, Inc; 2018.

Need immediate assistance?Call (866) 435-5677.

Our Patient Access Specialists are available Monday-Friday, from 8:00 AM to 8:00 PM ET (5:00 AM to 5:00 PM PT).

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